FAQ
Welcome to the Elite KMotors FAQ page! Here, you'll find answers to the most common questions about our products, shipping, returns, and policies. Whether you're curious about delivery times, return procedures, or the services we offer, we've got you covered. Our goal is to ensure your experience with Elite KMotors is as smooth and enjoyable as possible. If you can’t find the answer you’re looking for, feel free to contact us directly—we’re always happy to help!
Shipping
At this time, we only ship within the USA. However, we do plan to expand to other regions in the future. Stay tuned for updates!
Our processing time is 1-3 business days, and shipping typically takes 5-8 business days. If a product is on backorder, we will notify you with an estimated delivery time as soon as we have the details.
We use major carriers such as FedEx, UPS, and USPS to ensure reliable delivery. The carrier will be chosen automatically based on the best option for your order.
Product
We accept returns as long as the product is in the original condition as when it was delivered. Just email us directly, and we’ll guide you through the return process.
At this time, we do not offer product personalization. All items are sold as they are listed on our website. However, we are always looking for ways to improve our offerings and may consider customization options in the future. If this is something you’re interested in, feel free to let us know—we value customer feedback!
More Questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.